Receptionist and Student Support Officer - Webster University Thailand (Dec. 2014)

Responsibilities & Duties :-

• Serve as the Cha-am Campus Receptionist and Student Support Officer.
• Welcome guests and usher them to appropriate departments/meeting rooms.
• Provide professional telephone support, redirect calls and take messages.
• Handle and deliver incoming fax. Also assist with outgoing fax.
• Sort and deliver incoming mails and packages. Also, provide support for outgoing mails and packages.
• Process and deliver internal documents between Cha-am Campus and BKK Center.
• Update and maintain staff and faculty’s extension and contact list.
• Process Student Support Request Forms and deliver to appropriate departments.
• Organize and maintain filing of related documents.
• Provide useful and accurate information to students.
• Other responsiibilies as assigned.
• Working schedule is Mondays to Fridays during 08:30 to 17:30 with some evening and weekends as necessary to be accommodated by compensation days.

Qualifications :-

• Bachelor’s Degree in any field.
• 2-years experience in a related field, preferably in a service industry.
• Bilingual in Thai and English. Good command of spoken and written English.
• Computer literate with Microsoft Office (Word, Excel, PowerPoint), email and social media.
• Knowledge of telephone system and general office machines.
• Customer service orientation
• Respect and appreciate for diversity.